Effective Date: October 15, 2026
1. Introduction and Company Information
This Privacy Policy explains how Nerdrimxun (“Nerdrimxun,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in connection with our website, services, and business operations as a live-streaming-studio provider. We are committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and applicable provincial privacy laws where relevant.
Nerdrimxun operates from:
4120 Cambie Street, Suite 305
Vancouver, BC V5Z 2X8
Canada
Email: [email protected]
Phone: +1 (604) 689-2746
Website: nerdrimxun.pro
This Privacy Policy applies to personal information collected through our website, communications, service inquiries, booking and support channels, live-streaming and production services, and related interactions with clients, viewers, vendors, contractors, and other individuals who engage with us.
2. Data Collection and Processing
We may collect personal information directly from you, automatically through your use of our website and services, and from third parties where permitted by law. The types of information we may collect include:
- Contact information: name, email address, phone number, mailing address, company name, job title, and other contact details.
- Account and service information: booking details, project requirements, preferences, communications, and service history.
- Payment and billing information: billing address, invoice details, transaction records, and payment-related information. We generally do not store full card details if processed by a third-party payment provider.
- Technical and usage information: IP address, device identifiers, browser type, operating system, pages visited, timestamps, referring URLs, and interaction data.
- Audio, visual, and content-related information: recordings, live-stream content, chat messages, comments, submissions, images, video, and other materials you provide or that are generated during production or streaming services.
- Marketing and preference information: communication preferences, newsletter sign-up status, and responses to promotional outreach.
- Cookies and similar technologies: information collected through cookies, analytics tools, pixels, and similar technologies.
We process personal information for lawful business purposes, including to operate our services, communicate with users, fulfill contracts, maintain security, comply with legal obligations, and improve our offerings.
3. Purpose of Data Processing
We may use personal information for the following purposes:
- to provide, manage, and deliver our live-streaming-studio services;
- to respond to inquiries, requests, and customer support questions;
- to schedule consultations, manage bookings, and coordinate production activities;
- to create, edit, host, distribute, or archive content as part of our services;
- to process payments, issue invoices, and manage accounts;
- to personalize and improve our website, services, and user experience;
- to monitor, prevent, and detect fraud, abuse, unauthorized access, and security incidents;
- to conduct analytics, measure performance, and optimize operations;
- to send administrative messages, service notices, and, where permitted, marketing communications;
- to comply with legal, regulatory, tax, accounting, and contractual obligations; and
- to enforce our terms, protect our rights, and resolve disputes.
4. Legal Basis for Processing
Under Canadian privacy law, we generally rely on one or more of the following grounds to process personal information:
- Consent: where you have given us consent, express or implied, for specific purposes;
- Contractual necessity: where processing is necessary to enter into, perform, or manage a contract or service relationship with you;
- Legitimate business purposes: where processing is necessary for reasonable business purposes and is appropriate in the circumstances, subject to applicable legal requirements;
- Legal or regulatory obligations: where processing is necessary to comply with applicable laws, lawful requests, or regulatory requirements; and
- Protection of interests: where processing is necessary to protect our rights, property, users, staff, contractors, or the public.
Where consent is the basis for processing, you may withdraw that consent at any time subject to legal or contractual restrictions and reasonable notice.
5. Data Sharing and Third Parties
We may share personal information with third parties in the following circumstances:
- Service providers: vendors that support hosting, cloud storage, analytics, customer relationship management, payment processing, email delivery, security, IT support, and production workflows;
- Professional advisors: lawyers, accountants, auditors, insurers, and similar advisors where necessary for business and legal purposes;
- Business partners and contractors: individuals or entities involved in delivering live-streaming, production, technical, or event-related services;
- Authorities and regulators: where disclosure is required or permitted by law, court order, subpoena, or lawful request;
- Successors in interest: in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar corporate transaction; and
- With your direction or consent: where you ask us to share information or otherwise authorize disclosure.
We require third-party service providers to protect personal information through appropriate contractual and security safeguards, consistent with applicable law.
6. Data Transfer to Third Countries
Your personal information may be stored, processed, or accessed outside Canada, including in the United States and other jurisdictions where our service providers or affiliates operate. When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, and national security authorities in those countries.
We take reasonable steps to ensure that any cross-border transfer is protected by contractual, technical, and organizational safeguards appropriate to the sensitivity of the information. By using our services or providing personal information to us, you acknowledge that such transfers may occur as described in this Policy.
7. Storage Duration
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, tax, reporting, and contractual requirements, and to resolve disputes or enforce agreements.
The retention period may vary depending on:
- the nature and sensitivity of the information;
- the purposes for which it was collected and used;
- legal, regulatory, or contractual retention obligations; and
- our legitimate business needs, including security and recordkeeping.
When personal information is no longer required, we will delete, anonymize, or securely destroy it in accordance with our retention practices and applicable law.
8. User Rights
Subject to applicable legal restrictions, you may have the following rights regarding your personal information:
- Access: the right to request access to the personal information we hold about you;
- Rectification: the right to request correction of inaccurate or incomplete information;
- Erasure: the right to request deletion of your personal information in appropriate circumstances;
- Restriction: the right to request that we limit certain processing of your personal information;
- Data portability: the right to receive a copy of certain information in a structured, commonly used format where legally applicable;
- Objection: the right to object to certain processing activities, including some forms of direct marketing or processing based on legitimate interests where applicable.
To exercise any of these rights, please contact us using the details provided in this Privacy Policy. We may request information to verify your identity before responding to your request. We will respond within a reasonable time and in accordance with applicable law.
9. Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal, nor will it affect processing that is otherwise permitted or required by law.
Please note that withdrawing consent may limit or prevent us from providing certain services, features, or communications.
10. Right to Complain
If you have concerns about how we handle your personal information, we encourage you to contact us first so that we may try to resolve the issue directly.
You may also have the right to file a complaint with the appropriate privacy regulator in Canada, including the Office of the Privacy Commissioner of Canada or, where applicable, a provincial privacy authority. We recommend contacting the relevant authority if you believe your privacy rights have been affected and your concern has not been resolved through our internal process.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, alteration, and destruction. These measures may include access controls, password protection, encryption where appropriate, secure hosting, network monitoring, staff training, and confidentiality obligations.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect personal information, we cannot guarantee absolute security. If we become aware of a security incident affecting personal information, we will take steps required by applicable law, including investigation, mitigation, notification, and remediation where appropriate.
12. Contact Information
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at:
Nerdrimxun
4120 Cambie Street, Suite 305
Vancouver, BC V5Z 2X8
Canada
Email: [email protected]
Phone: +1 (604) 689-2746
13. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or service offerings. When we make material changes, we will post the revised version on our website and update the effective date at the top of this Policy, and may provide additional notice where required by law.
Your continued use of our website or services after any update becomes effective constitutes your acknowledgment of the revised Privacy Policy, to the extent permitted by law.